{"version":"1.0","provider_name":"SCW Fitness Education Store","provider_url":"https:\/\/archive.scwfit.com\/store","author_name":"karl","author_url":"https:\/\/archive.scwfit.com\/store\/author\/karl\/","title":"CEC Video Course: Running the Show: Customer Service - SCW Fitness Education Store","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"7AsrV5XlaO\"><a href=\"https:\/\/archive.scwfit.com\/store\/product\/cec-video-course-customer-service\/\">CEC Video Course: Running the Show: Customer Service<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/archive.scwfit.com\/store\/product\/cec-video-course-customer-service\/embed\/#?secret=7AsrV5XlaO\" width=\"600\" height=\"338\" title=\"&#8220;CEC Video Course: Running the Show: Customer Service&#8221; &#8212; SCW Fitness Education Store\" data-secret=\"7AsrV5XlaO\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/archive.scwfit.com\/store\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/archive.scwfit.com\/store\/wp-content\/uploads\/2018\/07\/customer_service_cover.jpg","thumbnail_width":725,"thumbnail_height":623,"description":"Presented by Lawrence Biscontini, MA Analyze and imitate the best in customer service from around the globe. Join Lawrence as he shares his two decades of experience on how to attract, train and maintain clients and members. Group Instructors, Personal Trainers and Owners will benefit from this creative and detailed presentation exploring customer acquisition, retention and management. Leave with tools to grow your client base and client satisfaction. CEC Video Course Includes:  CEC Video:\u00a0Running the Show: Customer Service  Video Duration:\u00a093 Minutes  Powerpoint (PDF)  Education Article  CEC Exam  CECs\/CEUs: SCW (2.0) Lawrence Biscontini, MA Lawrence has been a SCW Faculty Member, Keynoter, Course Creator and Presenter for over two decades. As a Mindful Movement Specialist with over a dozen multiple industry-recognized awards, Lawrence serves on the Advisory Boards for CanFitPro, the International Council on Active Aging and Power Music\u00ae. He has been part of the SCW and BOSU Development Teams, and he is a Registered Yoga Alliance Teacher (500RYT) and Content Specialist Contributing Author to industry magazines and texts like SCW, ACE and AFAA. Find Lawrence at www.findlawrence.com."}